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I was very nearly scammed. As in, giving credit card info away.
So a while ago, I got an e-mail from "B&N.com Credit Card Inquiries" about an order of mine that I'd placed, saying that my credit card didn't go through. They had my order number, how much I'd been charged, etc., and it all looked very legitimate. They also had a number to call where you were supposed to leave your new credit card information. Except the thing was, when you called, no one ever answered. Ever. They had an answering machine message that sounded legitimate and asked you to leave your order information, contact information, and credit card information, though. They said they'd get back to you too!
Um, yeah, NO.
I left my contact information but not the credit card info (thank God), and no one ever got back to me. So finally today--after trying to talk to someone at that number repeatedly (...thank goodness I didn't) and playing "let's try solving this through emailing bn.com cusomter service!"--I called B&N.
The representative said there was nothing wrong with my order and did not recognize the number from the e-mail.
...ALLO THAR SCAM!!!
So, thankfully, I was smart and DIDN'T leave credit card info., though if someone had actually picked up the phone, I might very well have...
So, moral: if the number provided isn't from the official website, call the official number to make absolutely sure you're not being screwed over.
From now on, I am being incredibly cautious.
THE IMPORTANT PART:
So, if anyone gets an email from "B&N.com Credit Card Inquiries" " telling you to call 1-877-411-1862, don't do it. Call the official customer service line first, check, make sure for yourselves, and avoid this thing like maggots and rabid cats and ebola.
And does anyone have any idea what I should do about this? I mean, these people got my e-mail address and order info. somehow. Should I call B&N back and report the scam? Should I just be happy I got away scott-free?
Any ideas?
So a while ago, I got an e-mail from "B&N.com Credit Card Inquiries" about an order of mine that I'd placed, saying that my credit card didn't go through. They had my order number, how much I'd been charged, etc., and it all looked very legitimate. They also had a number to call where you were supposed to leave your new credit card information. Except the thing was, when you called, no one ever answered. Ever. They had an answering machine message that sounded legitimate and asked you to leave your order information, contact information, and credit card information, though. They said they'd get back to you too!
Um, yeah, NO.
I left my contact information but not the credit card info (thank God), and no one ever got back to me. So finally today--after trying to talk to someone at that number repeatedly (...thank goodness I didn't) and playing "let's try solving this through emailing bn.com cusomter service!"--I called B&N.
The representative said there was nothing wrong with my order and did not recognize the number from the e-mail.
...ALLO THAR SCAM!!!
So, thankfully, I was smart and DIDN'T leave credit card info., though if someone had actually picked up the phone, I might very well have...
So, moral: if the number provided isn't from the official website, call the official number to make absolutely sure you're not being screwed over.
From now on, I am being incredibly cautious.
THE IMPORTANT PART:
So, if anyone gets an email from "B&N.com Credit Card Inquiries" " telling you to call 1-877-411-1862, don't do it. Call the official customer service line first, check, make sure for yourselves, and avoid this thing like maggots and rabid cats and ebola.
And does anyone have any idea what I should do about this? I mean, these people got my e-mail address and order info. somehow. Should I call B&N back and report the scam? Should I just be happy I got away scott-free?
Any ideas?
